Descartes MacroPoint™ Real-time Freight Visibility Solution Helps Enhance Customer Service for Steelcase

January 14 11:45 2019 Print This Article

WATERLOO, Ontario, Jan. 15, 2019 (GLOBE NEWSWIRE) — Descartes Systems Group (Nasdaq:DSGX) (TSX:DSG), the global leader in uniting logistics-intensive businesses in commerce, announced that Steelcase Inc., an industry-leading supplier of architecture, furniture and technology products and services, has deployed Descartes MacroPoint™ to enhance real-time shipment visibility across its U.S. distribution network.

“Delivering a superior customer experience is what sets us apart in our industry. Extending real-time shipment visibility across the organization from our manufacturing facilities and distribution centers to our dedicated fleet and carrier partners is key to our exemplary service performance,” said Joe Verbraska, Director, N.A. Transportation at Steelcase. “With Descartes MacroPoint, we’ve been able to reduce load tracking time by 50 percent, provide faster response times to any shipment issues that may arise, and optimize our labor and capacity planning.”

The cloud-based Descartes MacroPoint freight tracking solution gives carriers, brokers, logistics service providers and shippers, such as Steelcase, real-time visibility into load status. Steelcase is using the Descartes solution integrated with SAPÒ Transportation Management to mitigate delivery disruptions by increasing the efficiency, speed and ease of communications between the multiple participants in its logistics network. Using this robust, automated solution, companies of all sizes can eliminate the need for time-consuming and ineffective check calls with drivers to ascertain load location details, streamline transportation operations, and improve communication about in-transit freight.

“It is fantastic to see Steelcase achieve significant operational performance improvements while, in parallel, better serving customers using Descartes MacroPoint,” said Dan Cicerchi, Vice-President Descartes MacroPoint Solutions at Descartes. “Real-time visibility across transportation operations has become a must-have capability for shippers that want to profitably meet and exceed service expectations.”

Steelcase will share insights and best practices for freight visibility and carrier enablement during its case study presentation at the Descartes Evolution 2019 global user conference, which takes place March 26 – 28, 2019 in Naples, Florida. Conference information is available at  

About Descartes Systems Group        
Descartes (Nasdaq:DSGX) (TSX:DSG) is the global leader in providing on-demand, software-as-a-service solutions focused on improving the productivity, performance and security of logistics-intensive businesses. Customers use our modular, software-as-a-service solutions to route, schedule, track and measure delivery resources; plan, allocate and execute shipments; rate, audit and pay transportation invoices; access global trade data; file customs and security documents for imports and exports; and complete numerous other logistics processes by participating in the world’s largest, collaborative multimodal logistics community. Our headquarters are in Waterloo, Ontario, Canada and we have offices and partners around the world. Learn more at, and connect with us on LinkedIn and Twitter.

Global Media Contact
Mavi Silveira                                                                                          
Tel: +1(800) 419-8495 ext. 202416                                                          
[email protected]

Cautionary Statement Regarding Forward-Looking Statements
This release contains forward-looking information within the meaning of applicable securities laws (“forward-looking statements”) that relate to Descartes’ solution offering and potential benefits derived therefrom; and other matters. Such forward-looking statements involve known and unknown risks, uncertainties, assumptions and other factors that may cause the actual results, performance or achievements to differ materially from the anticipated results, performance or achievements or developments expressed or implied by such forward-looking statements. Such factors include, but are not limited to, the factors and assumptions discussed in the section entitled, “Certain Factors That May Affect Future Results” in documents filed with the Securities and Exchange Commission, the Ontario Securities Commission and other securities commissions across Canada including Descartes most recently filed management’s discussion and analysis. If any such risks actually occur, they could materially adversely affect our business, financial condition or results of operations. In that case, the trading price of our common shares could decline, perhaps materially. Readers are cautioned not to place undue reliance upon any such forward-looking statements, which speak only as of the date made. Forward-looking statements are provided for the purposes of providing information about management’s current expectations and plans relating to the future. Readers are cautioned that such information may not be appropriate for other purposes. We do not undertake or accept any obligation or undertaking to release publicly any updates or revisions to any forward-looking statements to reflect any change in our expectations or any change in events, conditions or circumstances on which any such statement is based, except as required by law.

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Jessica Simpson
Jessica Simpson

Jessica is the founder and editor-in-chief of Covering major tech shows such as CES, Jessica is always there for the latest tech news. Want your gadget to be reviewed or have a release you'd like to be considered for publishing? Send Jessica an email, jessica [at]

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