Bugsee Adds New Features to its Leading Bug Reporting Tool for Mobile App Developers

September 18 13:00 2017 Print This Article

SAN JOSE, Calif., Sept. 19, 2017 (GLOBE NEWSWIRE) — Bugsee, the leading bug and crash reporter for mobile app developers, today announced new developer-friendly features including instant feedback, application health assessment, and new integrations with popular mobile development frameworks, bug trackers and collaboration tools.  These enhancements underscore the company’s mission to arm mobile app developers with the information needed to find and fix pesky bugs right at their fingertips.

Bugsee is the only bug reporting solution that continuously captures video of user interactions in live apps so that developers can see first-hand the actions that led to the bug or crash.  When a bug is reported or an app crashes, Bugsee automatically sends a notification to the user’s bug tracker of choice. The Bugsee dashboard then displays all the crucial data that led to the bug, including short video clips capturing user actions, synchronized with console logs, network traffic (with body).  App’s Health, the new application health assessment feature added to the Bugsee dashboard, captures important metrics including user growth, app stability and version adoption rates.

“Since launching in January 2017, we’ve listened carefully to the needs of our users and have responded with new features that further expedite efficiencies with debugging and help eliminate the difficult and time-consuming task of reproducing intermittent bugs,” said Alex Fishman, CEO and Co-Founder of Bugsee.  “With Bugsee, developers have the information needed to squash bugs quickly, so that they can spend more time building quality, bug-free apps that people love to use.”

The most requested feature by Bugsee users has been support for the mobile application development platform, Xamarian.  Currently in beta, Xamarian support will go-live in coming weeks and join the growing list of development frameworks and SDK plugins supported by Bugsee, including iOS, Android, Cordova, and React Native.

Bugsee’s new Feedback feature enables developers to talk directly to users within the app, in real-time, further shortening the communication cycles between developer and end-user for swift resolution. No need to create new accounts or trouble tickets. The Feedback feature preserves all necessary context including user concerns and complaints.  Communication has also been simplified with easy integrations with existing workflows including 22 different bug trackers and with popular collaboration tools like JIRA, Trello and Slack.  New integrations include Aha.io, Basecamp, Clubhouse.io, DaPulse, FreshDesk and Nozbe.  

Bugsee consistently receives top billing on CrashProbe.com, the Microsoft-owned crash reporting and test suite that benchmarks and compares popular iOS crash reporting services.  The company was also one of five vendors included in the list of “Cool Vendors” in the Cool Vendors in DevOps 2017 report by Gartner, Inc.

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About Bugsee
Bugsee enables developers to build and maintain better, bug-free apps. Its powerful, flight recorder for iOS and Android apps, captures and retains user behavior and other critical details that led to a bug or crash for swift resolution. Bugsee’s crash and bug reporting capabilities eliminate the difficult and time-consuming task of reproducing intermittent bugs.  With Bugsee, developers can spend more time improving functionality and user experience and less time logging, explaining and fixing problems.  Based in San Jose, Calif., Bugsee is led by a team of seasoned bug squashers and backed by K9 Ventures.  To learn more about the company and its products, visit www.bugsee.com or follow BugseeHQ on Twitter.

Media Contact:
April H. Burghardt
PR Consultant for Bugsee
646-246-0484
[email protected]  

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Jonathan Yaniv
Jonathan Yaniv

Jonathan is the founder and editor-in-chief of TrustedNerd.com. Covering major tech shows such as CES, Jonathan is always there for the latest tech news. Want your gadget to be reviewed or have a release you'd like to be considered for publishing? Send Jonathan an email, jonathan [at] trustednerd.com

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