Ever want to “scratch” your wireless carrier’s contract? Well, now with Scratch Wireless you can. A cell phone contract can be one of the most costly contracts a consumer has to sign, especially if you’re Canadian. Having a relatively good plan can put you in the thousands of dollars a year, but why must consumers have to dish out this kind of cash when technically they can get a device for $269 and have the service, free for life? That’s what Scratch Wireless has done.
Scratch Wireless sells an Android based device known as the Motorola Photon Q. It’s locked onto Sprint’s network, but the cool thing is the technology built inside the OS. Scratch Wireless users can make free wifi calls and send texts within North America at no additional costs, as long as they are connected to wifi. You may think that there are a lot of downloaded applications that can do this, correct. However, how many of those apps tie into your phones dialer or messaging center? None. Ease of use and simplicity is what I found testing out the wifi portion of Scratch Wireless. Due to adverse weather, I wasn’t able to test out the cellular part of Scratch Wireless, but being that they are on Sprint, you can be assured that the service will work properly. I will update this review with the cellular portion as soon as I can get down to the US and obtain good coverage to test this portion out.
Now, many users may not like that there’s just the Motorola Photon Q available. A representative from Scratch has assured me that another sweet device from Motorola will be released to their customers, but no firm date has been set on that yet.
I’m not going to do a device review as this isn’t a review on the device, but rather on the Wifi service. In general, the Motorola Photon Q sports 4G LTE, has a 4.3″ display, and runs Android 4.1.
I did have a few issues at first with wifi calling, especially regarding redialing. However, within a few days Scratch Wireless’s tech support team was able to resolve the issue. I have never ever seen such amazing customer service and technical support than I have from Scratch. A shoutout is well deserved to a member of their team, Fritz in tech support, you’re awesome man, thank so much for resolving my issues asap!
I found wifi calling was easy and really clear, and fast to connect. They use a SIP for wifi calls.
For those users who want to have full freedom and not be tied up to a wireless network, Scratch offers data and voice plans that aren’t really a whole lot of data to be honest, which is a bit disappointing. They offer a 1 day data pass which gives you 25 megs of data for just $1.99. A 24 hour voice pass costs $1.99 as well. Going into 30 days, it gives you 200 MB of data for $14.99 and a 30 day voice plan for $14.99. The voice plans aren’t bad, but the data plans, 200 MB is nothing.
I found a few bugs with the Scratch Wireless application that is installed by default on the device. Such issues were not being able to update the version from Google play and incorrect voice and data allotments were displayed. Scratch has resolved the updating issue but I’m still waiting on them regarding the allotment display issues.
The other great thing.. Scratch Wireless has no ads or contracts!
Go check out Scratch Wireless today and pick up a device, it’ll be well worth it, trust me.
Jonathan is the founder and editor-in-chief of TrustedNerd.com. Covering major tech shows such as CES, Jonathan is always there for the latest tech news. Want your gadget to be reviewed or have a release you'd like to be considered for publishing? Send Jonathan an email, jonathan [at] trustednerd.com